For Users of Any Software and Any Business Process

Ensure Successful Adoption and Use of Your Enterprise Technology

Is your organization struggling with adoption of your enterprise technology? Are you ensuring that you are ready for your next implementation or upgrade? Our Health Check service offers a proven approach to rapidly assess gaps in user performance and competency across various software solutions and related business processes.

Over a five-to-ten day engagement, we will work with you to provide a series of recommendations and potential interventions that drive immediate and long-term improvements in both user performance and business results.


Maximize your technology investments and unlock their full potential.

Our Health Check works to improve business results by:

  • Reducing the high percentage of support calls relating to systems use
  • Minimizing the number of user errors
  • Addressing the issue of users who are working around the system and not with the system
  • Alleviating inconsistent approaches for new user training
  • Identifying where outdated documentation and training materials are negatively impacting performance, and offering a prioritized plan to address this issue
  • Creating opportunities for improved business results with better use of system

End User Health Check deliverables include:

  • User adoption assessment
    • Best practice and benchmark comparisons
    • Business interviews and data collection
    • New hire / new user ramp-up approaches
    • Existing training content and architecture review
    • Existing user support systems

  • User performance improvement roadmap
    • Key Findings and recommendations to improve adoption issues
    • Personalized roadmap to address discovered issues

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Transformation doesn’t happen overnight if you’re doing it right. We continuously deliver measurable outcomes and help you stay the course – choose the right partner for your journey.